most troubling trend in healthcare

1 I've been anurse for several years, and frankly, I'm tired. There seem to be so many troubling trends nowadays. What, to you, seem to be the most troubling trends in healthcare? What can we,as nurses do the improve things? Thanks. By the way, this is NOT homework
100% of all people eventually die. This is very troubling.

Quote from ScottE100% of all people eventually die. This is very troubling.

Having customer satisfaction trump clinical needs of patients .We are nurses , we are paid for our ability to assess a patients condition and implement / coordinate their care in accordance with that assessment .Of course a good nurse should ( as a matter of course ) be able to manage their patients in a manner that the patient is comfortable with .But fluffing pillows or a patients ego should not take priority over a crashing patient , managers are ( or at least used to be ) there to explain to patients / their families why their needs cannot always be met immediately .The H signs outside are for Hospital not Hotel .

Quote from nicurn001 But fluffing pillows or a patients ego should not take priority over a crashing patient , managers are ( or at least used to be ) there to explain to patients / their families why their needs cannot always be met immediately .The H signs outside are for Hospital not Hotel .

Is it even possible to fluff plastic hospital pillows?

When cost cutting compromises care, either because of cheap/faulty/out-of-date equipment or lack of adequate experienced staff.

Quote from nicurn001Having customer satisfaction trump clinical needs of patients .We are nurses , we are paid for our ability to assess a patients condition and implement / coordinate their care in accordance with that assessment .Of course a good nurse should ( as a matter of course ) be able to manage their patients in a manner that the patient is comfortable with .But fluffing pillows or a patients ego should not take priority over a crashing patient , managers are ( or at least used to be ) there to explain to patients / their families why their needs cannot always be met immediately .The H signs outside are for Hospital not Hotel .

The idea that nurses are supposed to be perfect. Hey- we are only human.

Too many people at the top who don't care about the people in the trenches.

And of course where did COMMON SENSE go?...out the door

budget cuts and press gainey are the worst things to happen to health care in the past 30 years, and if i had to choose just one, i'd choose press gainey. patient care and customer service are two different (and sometimes opposing) things, and it's a damned shame that customer service seems to be trumping patient care in more and more hospitals.

Quote from ScottE100% of all people eventually die. This is very troubling.