May I give a compliment?

20 My daughter was running a high fever Monday night and I took her to my local ER. I live in the central part of the state of Mississippi. The ER was busier than I had ever seen it (I don't visit the ER much at all, so it might be that busy more often than I think). From the time I checked in until the time we left was a positive experience. When the doctor got too busy towards the end to really fully answer my questions (I understand; it was a busy night), the nurse at the nurses station answered everything I wanted to know. She also gave me information I was not aware of.

It was a positive experience, and I have no complaints. I just wanted to tell you all that because sometimes you all get bombarded with negativity on this website and at your job.
caregiver1977, I live in south Mississipp! I'm happy you had a positive experience.

evidently, most of the time we get attention from our don or nurse managers mostly when something has gone wrong or a compliant has reached their attention. having said that, most of us when called to the nurse manager's office the first thing that comes to our mind is "what did i do now? :uhoh21: therefore, let me salute you in receiving a positive compliment, as i wish you the very best always... aloha~

Thats SO COOL!Central Mississippi is Boston's Home Turf as Well! I am glad you had a good experience. The ER can be a scary place, especially when you have a child in it.And anything good said about the Great State of Mississippi is welcomed anywhere!! I get sooooo tired of hearing how we rank 50th in Good Stuff, and 1st in Bad stuff.Thats why I'm against Puerto Rico entering the Union!! Going to push us on down the list!! (Joke)Thanks For Sharing!!

Quote from caregiver1977My daughter was running a high fever Monday night and I took her to my local ER. I live in the central part of the state of Mississippi. The ER was busier than I had ever seen it (I don't visit the ER much at all, so it might be that busy more often than I think). From the time I checked in until the time we left was a positive experience. When the doctor got too busy towards the end to really fully answer my questions (I understand; it was a busy night), the nurse at the nurses station answered everything I wanted to know. She also gave me information I was not aware of. It was a positive experience, and I have no complaints. I just wanted to tell you all that because sometimes you all get bombarded with negativity on this website and at your job.

Well if hell didn't freeze over. Something positive was uttered on this forum board. We need a seperate section for positive post like this one.

Quote from Brian Ruff, CNAWell if hell didn't freeze over. Something positive was uttered on this forum board. We need a seperate section for positive post like this one.

This hospital is the main hospital in my area for about a 40 mile radius (only ER as well). I have been going to this hospital for about 10 years now. I have had some negative experiences at times with this hospital, but this time was good. I think I should write the letter. I think it is unfair to write angry letters when things go badly, but ignore when things go well.

BINGO!Quote from caregiver1977This hospital is the main hospital in my area for about a 40 mile radius (only ER as well). I have been going to this hospital for about 10 years now. I have had some negative experiences at times with this hospital, but this time was good. I think I should write the letter. I think it is unfair to write angry letters when things go badly, but ignore when things go well.

UPDATE!!Yesterday I received a call from the hospital wanting to know how my daughter was doing and if I had gotten my prescriptions, received follow-up care, etc. She also wanted to know how the ER visit went and if I was satisfied with my care. I told her I was very satisfied and was looking to write a letter of appreciate or information on who to call to let them know about my satisfaction. She said that she was the person to let know how I felt. I tried to give the ER and those who worked with my daughter that night the best compliment I could.

Good to read the update and I would still follow up with a separate written letter.