Delegation & management tips

Anyone want to give me the simple run down for delegation? Also, any tips for how to manage people most effectively? How to induce the best response and handle difficult people or situations? Share your stories! Thanks
Be direct, fair, and follow up. If you are dealing with a tech who you used to work with as a tech in nursing school, you can add on a "reason" for their sake why you can't wash up Mrs. Smith. "I'm giving medicines" or "I have to call Dr. Jones."

The Texas BON has a lot of delegation resources and models. I recommend their website. The first rule, to me, is that the nurse who is delegating should understand the difference between delegation and assignment, should know what their BON states is appropriate, should know what the delegee is capable of doing, and should know facility policies. That leads to consistency and avoid conflict, since the nurse will have the backing of the BON and the facility.

What kinds of delegations? There are 5 rights to delegations....The right task: one that is delegable for a specific patient. This is largely determined by our nurse practice act. You should take some time to review your BON web site and see what can/cannot be delegated.

Do it yourself. Nothing makes things worse than always making the aide get your patient to the commode every time and so on. Always thank those helping you and praise initiative. Also assess the skill level of the person you delegating to. If they're overwhelmed don't add to there workload. I always try to encourage even the situation isn't perfect.